data protection


  1. The following general terms and conditions (GTC) between R17 Ventures GmbH and its customers, hereinafter also referred to as "orderer" or "buyer", apply to all business relationships, including all orders via telephone, fax, internet, email or letter. The version of the GTC valid at the time of the order is always decisive. These therefore also apply to all future terms and conditions, even if they are not expressly agreed again. By placing the order, the customer accepts the following terms and conditions.
  2. Deviations from these terms and conditions are only effective if R17 Ventures GmbH recognizes and confirms them in writing. Purchasing conditions of the customer are not binding, even if R17 Ventures GmbH does not expressly contradict them. Counter-confirmations by the customer with reference to his business or purchasing conditions are hereby rejected.

Offer and conclusion of contract

  1. The customer's order represents an offer to R17 Ventures GmbH to conclude a purchase contract. After receipt of the order, R17 Ventures GmbH will inform the customer of the receipt of his order by email (order confirmation). The order confirmation does not represent an acceptance of the customer's offer. The purchase contract is concluded with the acceptance of the offer by R17 Ventures GmbH. The acceptance takes place through the dispatch confirmation sent by e-mail or through delivery of the goods. R17 Ventures GmbH can accept the offer within two weeks of receipt of the offer from the customer.
  2. R17 Ventures GmbH only concludes contracts with legal entities and natural persons with unlimited legal capacity who have reached the age of majority. If it turns out that the customer is not yet of legal age, R17 Ventures GmbH is entitled to withdraw from the contract.
  3. R17 Ventures GmbH is entitled to withdraw from the contract if R17 Ventures GmbH is not supplied correctly and / or on time by its suppliers. The customer will be informed immediately about the unavailability of the goods. Considerations by the customer will be reimbursed immediately.
  4. If an article is not available, R17 Ventures GmbH reserves the right to offer the delivery of a replacement article - at least of the same price and quality. The customer is free to accept or reject this offer.
  5. R17 Ventures GmbH reserves the right to limit the order quantity for each item to common household quantities.
  6. The information in the R17 Ventures GmbH sales documents or in the online shop (images, drawings, dimensions, weights, product descriptions, contents, prices and other services) are only to be understood as guidelines and do not represent an assurance of properties, unless they are expressly stated in writing designated as binding.

Prices and costs

  1. The prices include the statutory value added tax applicable in Switzerland and exclusive of shipping costs. The prices at the time of the order apply. The prices published on or in the sales documents are in CHF.
  2. The customer has to bear all additional taxes, duties and / or costs incurred in the event of a delivery to countries other than Switzerland. These are not included in the prices.
  3. The shipping costs for the goods ordered are to be borne by the customer.

Terms of payment, retention of title

  1. The purchase price is due for payment upon acceptance of the order and the order confirmation by R17 Ventures GmbH.
  2. The customer pays according to the payment modalities valid at the time of the order.
  3. Discounts and cash discounts are not permitted.
  4. No third party debt collection. A payment is only considered to have been made when R17 Ventures GmbH can dispose of the amount.
  5. All deliveries are subject to retention of title. The goods remain the unrestricted property of R17 Ventures GmbH until the purchase price has been paid in full, including all ancillary requirements.
  6. R17 Ventures GmbH reserves the right to exclude individual persons / customers from purchasing on account without giving reasons. The exclusion will be displayed on the website.

Revocation instruction

No right of withdrawal

§ Limitation of Liability and Defect Rights

  1. If there is a defect in the goods ordered, the statutory provisions apply, unless otherwise stipulated below.
  2. If R17 Ventures GmbH is liable for damage to the customer due to simple negligence on the basis of the statutory provisions, the following applies: The liability for simple negligence only exists in the event of delay or impossibility or breach of an essential contractual obligation and is limited to the reasonably foreseeable typical damage (contract-typical average damage). It is also limited to the order value. No compensation will be given for lost profit.
  3. Otherwise, the statutory liability of R17 Ventures GmbH remains unaffected, in particular liability for intent, fraudulent concealment of a defect, gross negligence and any no-fault liability. Any liability arising from the assumption of a guarantee also remains unaffected.
  4. The limitation of liability also applies to third parties who are included in the scope of the contractual relationship.
  5. The legal representatives, employees and vicarious agents of R17 Ventures GmbH are not more liable than R17 Ventures GmbH themselves.
  6. Warranty claims are initially limited to supplementary performance. The supplementary performance takes place without recognition of a legal obligation and does not lead to a new start of the limitation period. The customer can only withdraw from the contract or reduce the purchase price if the subsequent performance fails.
  7. If the delivery item is defective, the defect must be reported to R17 Ventures GmbH immediately upon receipt of the goods, whereby a message by fax or email is sufficient. The receipt at R17 Ventures GmbH is decisive for compliance with the deadline. A breach of the above obligations excludes any warranty claims against R17 Ventures GmbH. If the delivery item is defective or if the guaranteed properties are missing, the warranty is provided exclusively through replacement delivery. Multiple repairs are permitted. Further claims by the customer are excluded, unless the replacement delivery fails after a reasonable period. Then the purchaser can, at his option, request a reduction in the purchase price or cancellation of the contract.

data protection

We treat all personal data collected with the utmost confidentiality.

The type, scope, location and purpose of the collection, processing and use of the personal data required to carry out orders and support the customer is explained in the information on data protection. The customer will be informed in detail at this point by R17 Ventures GmbH. The customer expressly consents to this collection, processing and use of personal data.

>> Data protection

All your data will be treated with absolute confidentiality at R17 Ventures GmbH. The personal data / customer data and information provided by you will only be used by R17 Ventures GmbH in the context of the customer relationship between you and R17 Ventures GmbH.

Your data will be treated confidentially by R17 Ventures GmbH in accordance with the statutory provisions. We collect, save and process your data insofar as they are necessary for the full processing of your purchase including services, technical administration, our own marketing purposes and any warranties that may arise at a later date. R17 Ventures GmbH is entitled to pass on your data to third parties for credit checks. The data passed on in this way may only be used by the service provider of R17 Ventures GmbH to fulfill their task.

Data protection - newsletter

R17 Ventures GmbH automatically enters new customers in the newsletter recipient list. You have the option of unsubscribing from the newsletter either in the shop under "Newsletter" or in any newsletter that has been sent and thereby unsubscribing from the mailing list.

Data protection - cookies

R17 Ventures GmbH uses cookies in the shop. Cookies are small files that make it possible to store specific information related to the device. They serve the user-friendliness of websites, e.g. the storage of login data. They are also used to collect statistical data on website usage and to be able to analyze them to improve the offer on the website. You, the user, can influence the use of cookies. Most browsers have the option / option to restrict or completely prevent the storage of cookies. However, we would like to point out that this may restrict the use of our website,

Data protection - other

We cannot accept any liability for the security of data transmission on the Internet; there is a particular risk of third-party access when data is transmitted by email.

Use of the contact data published in the legal notice by third parties for advertising purposes is hereby expressly prohibited. The operator expressly reserves the right to take legal action in the event of unsolicited advertising or information material.

Should individual regulations or formulations of this disclaimer be or become ineffective, the remaining regulations remain unaffected in their content and validity.

Data protection - Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link.

Privacy Policy - Google Adsense

This website uses Google AdSense, a service for integrating advertisements from Google Inc. (“Google”). Google AdSense uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of the use of the website. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to evaluate information such as visitor traffic on these pages.

The information generated by cookies and web beacons about the use of this website (including your IP address) and the delivery of advertising formats are transmitted to and stored by Google on servers in the United States. This information can be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored about you.

You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you declare that you consent to the processing of the data collected about you by Google in the manner described above and for the purpose set out above.

Data protection - Facebook plugins (like button)

Plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our website. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our website.

When you visit our website, the plug-in establishes a direct connection between your browser and the Facebook server. As a result, Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to assign your visit to our website to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or their use by Facebook.

If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook user account.

Data protection - Twitter

Functions of the Twitter service are integrated on our sites. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. Among other things, data such as IP address, browser type, domains accessed, pages visited, mobile phone providers, device and application IDs and search terms are transmitted to Twitter.

We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or of how it is used by Twitter. Due to the ongoing updating of Twitter's data protection declaration, we refer to the latest version at (

You can change your data protection settings on Twitter in the account settings. If you have any questions, please contact [email protected]

Data protection - Google +1

With the help of the Google +1 button you can publish information worldwide. You and other users receive personalized content from Google and its partners via the Google +1 button. Google saves both the information that you have given +1 for content and information about the page that you viewed when you clicked +1. Your +1 can be shown as a hint together with your profile name and your photo in Google services, such as in search results or in your Google profile, or in other places on websites and advertisements on the Internet.

Google records information about your +1 activities in order to improve Google services for you and others.

In order to be able to use the Google +1 button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also replace another name that you have used when sharing content via your Google account. The identity of your Google profile can be shown to users who know your email address or who have other identifying information about you.

In addition to the purposes outlined above, the information you provide will be used in accordance with the applicable Google data protection regulations ( Google may publish summarized statistics on the +1 activities of users or pass these statistics on to our users and partners, such as publishers, advertisers or linked websites.

§ Complaints, Applicable Law, Place of Jurisdiction

  1. Any complaints on the part of the customer must be addressed in writing to the company address.
  2. Swiss law applies to this contract and to all disputes arising from this contract, excluding the UN Convention on Contracts for the International Sale of Goods, even if orders are made from abroad or deliveries are made abroad.
  3. The place of jurisdiction for any disputes arising from the business relationship is - as far as legally agreed - the registered office of R17 Ventures GmbH

Customer ratings

If you write a customer review, product review or similar in the online shop or on other publicly accessible pages, you grant us the exclusive and unrestricted license for their further use. We reserve the right to show customer reviews after checking them without comment, not at all or only for a period selected by R17 Ventures GmbH, shortened or changed, or omitted entirely. Customer ratings or product reviews only reflect the opinion of the customer and do not necessarily agree with the opinion of R17 Ventures GmbH.

Final provisions

  1. The offers from R17 Ventures GmbH are subject to change and non-binding.
  2. R17 Ventures GmbH endeavors to describe the goods offered as precisely as possible using images and information. The majority of the products are not mass-produced items, so there may be slight and seasonal deviations from the images and text descriptions. Due to changes in the manufacturer's packaging, it is possible in exceptional cases that the illustration does not always correspond to the products shown. R17 Ventures GmbH tries very hard to keep the article images up to date.
  3. The sales employees of R17 Ventures GmbH are not authorized to make verbal side agreements or to give verbal assurances that go beyond the content of these terms and conditions.
  4. These terms and conditions represent the entire agreement between R17 Ventures GmbH and the customer. Subsidiary agreements, changes and additions to these terms and conditions (including this clause) must be made in writing to be legally effective.
  5. This version represents the most current status; it supersedes all previous terms and conditions.

Severability clause

Should any provision of these terms and conditions be or become invalid or unenforceable, this shall not affect the remaining provisions of these terms and conditions. The parties agree to replace the invalid or unenforceable provision with a valid and enforceable provision that comes closest to the objectives of the parties in economic terms. The same applies in the event of a loophole.